Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with TrendNest. We are committed to delivering your order quickly and safely across the United Arab Emirates.
Shipping Locations
We currently ship to all Emirates in the UAE, including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Dubai: 1–2 business days
- Other Emirates: 2–4 business days
Delivery times may vary during holidays, promotions, or due to unforeseen courier delays.
Shipping Charges
- Free Shipping on eligible orders (as displayed during checkout).
- Standard shipping charges, if applicable, will be calculated at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your shipment.
Failed Delivery
If the courier is unable to deliver your order due to an incorrect address or if you are unavailable after multiple delivery attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.
Delivery Delays
While we strive to deliver all orders on time, delays may occur due to:
- Weather conditions
- Public holidays
- High order volumes
- Courier service issues
We appreciate your patience in such situations.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. Include your order number and photos of the package and product so we can resolve the issue promptly.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order. TrendNest is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team.
Email: wahabcs5933@gmail.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (UAE Time)
Thank you for choosing TrendNest. We appreciate your trust and look forward to serving you!